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Our standard delivery charge is £35.00 to Mainland UK (any additional doors and frames will be charged at £10 extra) Oversized items such as sliding folding door sets and Grand Entrance Doors will be charged as multiple items.
If you wish to collect your order from our store then this service is free of charge. You can select this option in the checkout area and once your order is available for collection we will contact you to let you know.
Standard delivery is 3-5 days but some areas may take a little bit longer. Website ordering is only available to Mainland UK. Some areas are subject to an additional charge Including PA, DD, PH, KW, AB, IV, please call us for further information for delivery to these areas.
We can also offer Next Day delivery on some of our products, although this option is not yet available on the website we can still arrange this for you, please call the sales office for more information.
Door furniture will be delivered free with any door order, but if you order just the hardware this will usually be delivered within 48 hours and will be subject to a charge of £14.99
We ask that when signing for receipt of your doors and /or ancillary items, “unchecked” or similar annotations will not be accepted. All goods must be checked at the time of delivery and any shortages or damages must be clearly marked on driver’s paperwork.
Great care is taken to deliver your order and we hope that you will be satisfied with the service you receive from everyone at Emerald Doors, but if there is anything that you are not happy with please contact our customer service department who will be happy to help. You can email the customer service department on [email protected]